Register and earn LuLu Happiness points every time you shop at any Lulu outlets to unlock exclusive deals and discounts.
Download LuLu Hypermarket App
What is the LuLu Happiness program ?
The LuLu Happiness Program is a loyalty program that gives you access to amazing promotions and makes your shopping experience more enjoyable and budget-friendly through three fantastic features exclusive to you as a loyal customer:
- Firstly, you get instant discounts on a variety of products.
- Secondly, you earn reward points on every purchase, with special hidden- gems in-store that offer even more points.
- Lastly, the program offers you additional benefits such as further discounts at an array of partner stores.
How do I enroll in LuLu Happiness Program?
Enrolling in the LuLu Happiness Program is straightforward and convenient. We provide multiple options for you to sign up and start enjoying the amazing benefits right away:
Online signup: Visit our dedicated LuLu Happiness Program page at happiness.luluhypermarket.com and fill out the online form. Provide your email id, name, nationality, and phone number. Once you submit the form, you will automatically be enrolled in the program.
WhatsApp signup: Send a WhatsApp message including the text “loyalty” to Lulu Hypermarket at +9718005858 and provide your name, nationality, and phone number.
Contact Customer Service: If you prefer a more personal approach, you can visit your nearest LuLu Hypermarket and speak to the Customer Service desk. Our representatives will be happy to assist you with the enrollment process.
Joining the LuLu Happiness Program is open to all individuals 18 years of age or older with a valid UAE phone number. Choose the enrollment method that suits you best, and embark on a journey of delightful shopping experiences with us!
Do I need to provide personal information to become a member?
Yes. Enrollment in the LuLu Happiness Program requires some basic personal information including your name, a valid UAE phone number, your nationality, and an email ID. Rest assured that we take your privacy seriously and treat any personal information you provide in accordance with our privacy policy.
Your information will be used solely for program-related purposes to ensure you receive membership benefits and rewards. Your trust and satisfaction are our top priorities, and we are committed to ensuring a secure and enjoyable shopping experience through the LuLu Happiness Program.
Will I receive a membership card when I join the program?
No, the LuLu Happiness Program does not issue physical membership cards. Your membership is managed electronically based on the personal information you provide during enrollment.
What are the benefits of joining the LuLu Happiness Program?
Joining the LuLu Happiness Program is easy and comes with an array of exciting benefits that show our appreciation for your loyalty as a valued customer. The program is designed to enhance your shopping experience, and bring you a world of exclusive rewards and privileges, and give you the best value for your money when you shop with LuLu.
As a member, you can enjoy the following perks:
Get instant discounts on a wide range of products.
Earn reward points every time you make a purchase at any LuLu outlet. These points can be redeemed for discounts on future purchases.
Gain access to exclusive member-only prices on selected items.
Enjoy additional benefits at our partner stores, including extra discounts and exclusive offers.
How can I earn points?
- Points can be earned by making purchases at LuLu stores and on any transaction above 1 AED.
- Points will be awarded based on the amount spent on each purchase.
- Points cannot be earned on the purchase of gift cards.
- Points cannot be transferred to any other person regardless of their subscription status to any program.
- Customers can also earn additional points when they buy Happiness promoted products.
- You can earn points on only eligible transactions.
- “The company reserves the right to withdraw offers given to customers in points, in case of multiple promotions benefits extended to the customers”.
I have earned points, when will they appear on my account?
Points earned via the LuLu Happiness Program will appear in your account shortly after completing your purchase at any LuLu outlet.
How can I redeem my points?
Points can be redeemed for discounts for future purchases at LuLu stores. Points have no cash value and cannot be redeemed for cash. Upon reaching 10,000 points, they are automatically converted and issued into a voucher worth AED 25. This voucher can be viewed in your Lulu Hypermarket app or can be fetched through WhatsApp, under my coupons section.
