Download your e-PAN from the income tax website in just a few steps. Before we look at the steps, its necessary that you have a valid Aadhar card number. Following are the steps to download e-PAN from the Income Tax website:
- Step 1: Visit the income tax e-filing homepage. Under the Quick Links section, click on ‘Instant e-PAN’.
- Step 2: On the following page, under the ‘Check Status/Download PAN’ option click on continue.
- Step3: Enter your Aadhar number and click on ‘Continue’. You will then receive an OTP on the registered mobile number.
- Step 4: Enter the OTP and log in.
- Step 5: You can see the ‘Current Status’ of your e-PAN Request. If the e-PAN is allotted, you can download it by clicking on ‘Download e-PAN’.
How to Download Duplicate Pan?
Following are the steps to download a duplicate PAN copy using your Aadhaar card on the NSDL website:
- Visit the NSDL website
- Enter the following details:
- PAN number
- Aadhaar number
- Date of Birth
- Accept the declaration and enter the security Captcha.
- Next, click on ‘Submit’ to proceed.
- On the following page, you can see your PAN details.
- Next, select ‘Receive OTP on Email ID or Mobile Number’ option and enter the OTP.
- Click on ‘Validate’, to download a duplicate copy of your PAN.
What is the PAN Card Customer Care Number?
Following are the PAN Card customer care numbers:
- Income Tax Department Call Center Number: 0124-2438000, 18001801961
- NSDL Call Center Number: 020‐27218080, (022) 2499 4200
- UTIITSL Portal Call Center Number: 022-67931300, +91(33) 40802999,
- PAN Card Tollfree Numbers:
- Income Tax Tollfree Number: 18001801961
- NSDL Tollfree number: 1800 222 990
- PAN Card Email ID:
- NSDL: tininfo@nsdl.co.in, info@nsdl.co.in
- UTIITSL: utiitsl.gsd@utiitsl.com
Who Is Eligible To Use The E-PAN Download Service?
- You can use this facility only if you have a PAN and you applied for it or updated it on the NSDL e-Gov portal or the UTIITSL portal.
- You can download your e-PAN card for free three times if you got your PAN or updated it on either portal in the last 30 days.
- To download your e-PAN card, you must pay a fee if you got your PAN or updated it more than 30 days ago.
- Your e-PAN card will be in a password-protected PDF file. You must use your date of birth to unlock it.
What Should I Do If I Have More Than One PAN?
If you have more than one PAN, you will have to fill and submit the PAN Change Request application. Mention the PAN which you are currently using on top of the application form. All other PAN numbers inadvertently allotted to you should be mentioned in item no. 11 of the form. Also, the corresponding PAN card copies have to be submitted for cancellation along with the form.
Frequently Asked Questions
Is e-mail ID mandatory for receiving e-PAN?
Yes, an email ID is mandatory while applying for PAN. One can receive their e-PAN Card on the same email ID.
I lost my PAN Card, but I remember my PAN Card Number. Can I download a copy from the Internet and from which website?
Yes, you can download the PAN card online if you have lost it. You can visit any of the following websites to download the soft copy of your PAN NSDL or UTIITSL.
How to download an e-PAN Card without a PAN Number?
One can download the e-PAN Card without the PAN number. However, they should have the Acknowledge Number of the PAN application to do so.
Is there any facility to download an e-PAN Card without the Acknowledgement Number?
Yes, one can download the ePAN Card without having the acknowledgement number. An applicant can enter their PAN Number, Date of Birth, or Aadhaar number to download the pan card. They can download it through the NSDL e-Governance or e-filing portal of the IT Department or UTIITSL.
What is the fee charged for downloading an ePAN card?
An applicant can download the e-PAN card for free during the first month of its issuance. Post that, an applicant has to pay a fee of INR 8.26 for each e-PAN card download through UTIITSL.
Is e-PAN a valid document?
e-PAN Card is a valid document, just like a regular PAN Card.
Can I have more than one PAN?
No, one cannot have more than one PAN. Having more than one PAN is against the law, and it may attract a penalty of up to INR 10,000. Therefore, it is advisable not to have more than one PAN.
