Revibe ship within 2 to 4 working days. For more details, check out the articles on this section.
Before you place an order
Can I collect from a location?
While we have our headquarters in In5 tech in Dubai Media City, at the moment we do not offer the possibility to our customers to visit. Revibe sells its products exclusively online. We believe this is the best way for us to bring quality and transparency to the refurbished electronics market.
Can I have a picture of the device before purchasing?
Due to the large number of devices sold at Revibe, we unfortunately can’t provide pictures for each device. If you’re not fully satisfied with your purchase, you can simply use our 10-day return policy.
When will I get my order delivered?
At Revibe, we place a solemn pledge to offer top-notch products and an unparalleled customer service experience.
We are well aware of the significance of prompt delivery of your valued purchase and thus, are proud to extend our free-of-cost delivery service that guarantees delivery within 2 to 4 business days to each and every valued customer of ours.
Where do we currently deliver?
We currently deliver orders across all UAE and KSA.
After you’ve placed an order
I received the wrong device
Our deepest apologies for any inconvenience caused by this issue.
Should such an event occur, we kindly request that you inform us promptly by contacting our support team through the designated web form.
You may do so by accessing the following link and completing all requested information: https://revibe.me/pages/contact
Following your report, our customer representative will promptly get in touch with you to arrange a return. Please rest assured that we will take all necessary measures to expedite the delivery of your correct item in a timely manner.
Can I track my order?Updated 2 months ago
Yes, you can track your order directly on Revibe website.
You should receive a link with your confirmation email to track your order.
Otherwise please use the link below to track your order:
https://revibe.me/pages/order-tracking
You will need to enter your email address used to place the order and order number.
Please note that it typically takes us to deliver 2 to 4 business days.
What if my order doesn’t arrive within 4 business days?
We take pride in delivering all orders within a span of four working days. Nevertheless, we acknowledge that there could also be unforeseen circumstances beyond our control that may cause a delay in the delivery of your order. In such an unlikely event, we kindly request that you get in touch with our dedicated customer service team, and we will go above and beyond to ensure that your concerns are resolved swiftly and efficaciously.
I received a damaged parcel
If the item received is not in the desired condition, please report this issue to us through web form. Please fill in all the required fields and we will get back to you with steps to organize a return and solve your issue.
Please follow this link for the following steps:
https://revibe.me/pages/contact
