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Sanchar Saathi FAQs

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Information » Sanchar Saathi FAQs

What is Sanchar Saathi?

Sanchar Saathi portal is a citizen centric initiative of Department of Telecommunications to empower mobile subscribers, strengthen their security and increase awareness about citizen centric initiatives of the Government. Sanchar Saathi empowers citizens by allowing them to know the mobile connections issued in their name, get disconnected the connections not required by them, block/trace lost mobile phones and check genuineness of devices while buying a new/old mobile phone. Sanchar Saathi contains various modules like CEIR, TAFCOP etc.

What is CEIR module in Sanchar Saathi portal?

CEIR module facilitates tracing of the lost/stolen mobile devices. This also facilitates blocking of lost/stolen mobile devices in network of all telecom operators so that lost/stolen devices cannot be used in India. If anyone tries to use the blocked mobile phone, its traceability is generated. Once a mobile phone is found it may be unblocked on the portal for its normal use by the citizens.

What is TAFCOP module in Sanchar Saathi portal?

TAFCOP module facilitates a mobile subscriber to check the number of mobile connections taken in his/her name. It also facilitates to report the mobile connection(s) which are either not required or not taken by the subscriber.

What is ‘Know Your Wireline ISP (KYI)’ facility on Sanchar Saathi portal?

‘Know Your Wireline ISP (KYI)’ facilitates citizens to check the details of Wireline Internet Service Providers in their area to get internet services.

What is ‘Report International Call with Indian Number’ (RICWIN) facility on Sanchar Saathi portal?

RICWIN facilitates citizens to report about the international calls received by them with local Indian number (+91-xxxxxxxxxx) starting with +91 and having 10 digits excluding +91. Such international calls are received by illegal telecom setups over internet from foreign country and sent to Indian citizens disguising as domestic calls. Reporting about such calls helps the Government to act against illegal telecom exchanges which are causing financial loss to the Government’s exchequer and posing threat to national security.

 
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