Sanchar Saathi portal is a citizen centric initiative of Department of Telecommunications to empower mobile subscribers, strengthen their security and increase awareness about citizen centric initiatives of the Government. Sanchar Saathi empowers citizens by allowing them to know the mobile connections issued in their name, get disconnected the connections not required by them, block/trace lost mobile phones and check genuineness of devices while buying a new/old mobile phone. Sanchar Saathi contains various modules like CEIR, TAFCOP, KYI, RICWIN etc.
In addition, Keep Yourself Aware facility provides latest updates and awareness material on different aspects related to end user security, telecom and information security.
Block Your Lost/Stolen Mobile (CEIR)
CEIR module facilitates tracing of the lost/stolen mobile devices. This also facilitates blocking of lost/stolen mobile devices in network of all telecom operators so that lost/stolen devices cannot be used in India. If anyone tries to use the blocked mobile phone, its traceability is generated. Once mobile phone is found it may be unblocked on the portal for its normal use by the citizens.
Know Your Mobile Connections (TAFCOP)
TAFCOP module facilitates a mobile subscriber to check the number of mobile connections taken in his/her name. It also facilitates to report the mobile connection(s) which are either not required or not taken by the subscriber.
Know Your Wireline Internet Service Provider (KYI)
Know Your Wireline Internet Service Provider (KYI) module facilitates citizens to check the details of Wireline Internet Service Providers (ISPs). The module enables the citizens to search for presence of any ISP across the length and breadth of the country by entering PIN code, address or name of the ISP.
Report Incoming International Call With Indian Number (RICWIN)
RICWIN module facilitates citizens to report the incoming international calls received with local Indian number (+91-xxxxxxxxxx). RICWIN enables citizens to be government’s eye to report such calls for busting/unearthing suspected illegal telecom setups which cause loss to Government’s exchequer and pose threat to national security.
